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SAM PRO SERVICES

FROM GREENFIELD TO RESCUE MISSIONS—WE DELIVER SAM PRO THAT WORK .

Whether you’re deploying SAM Pro for the first time, recovering from a failed rollout, or just trying to make sense of messy entitlements and bad data:

We’ve been there.
We’ve fixed it.
And we’ve built a service model around speed, clarity, and sustainability.

We don’t get bogged down trying to re-implement existing ServiceNow modules.

This is SAM Pro, done right. That's it.

NEW IMPLEMENTATIONS

We get SAM Pro live, fast.

Our implementations are structured, automation-first, and laser-focused on real-world outcomes, not just pretty dashboards.

SAM PRO RESCUE PROJECTS

If your SAM Pro instance is stalled, broken, or half-abandoned, we know how to revive it. We don’t judge, we fix.

SAM PRO MANAGED SERVICES

Post-go-live support that actually supports. We help you stay clean, compliant, and confident, without adding internal overhead.

SAM PRO TRAINING

Make your team SAM Pro power users. Our training is hands-on, practical, and aligned with the frameworks and we use during delivery.

YOUR SAM PRO PLATFORM SHOULD BE A STRATEGIC ASSET—NOT A SUNK COST.

CONTACT US NOW

WHAT YOU GET WITH EVERY ENGAGEMENT .

We don’t make it up as we go. Our delivery model is built around ISO/IEC 19770 principles, giving your SAM program the structure it needs to survive tool changes, audits, and leadership turnover.

This means every process we build has a purpose—and passes scrutiny.

What that looks like in practice:

Proven frameworks aligned with ISO 19770-1 (governance) and 19770-2 (entitlement normalization)

Consistent naming conventions, lifecycle states, and data ownership models

Defined workflows for entitlement ingestion, normalization, and retirement

Governance plans with stakeholder roles, KPIs, and reporting cycles

Built-in audit trail documentation to support both internal and vendor audits

When you hire us, you're not getting a generic ServiceNow team googling things mid-call. You’re getting SAM Pro veterans who’ve seen the edge cases, fixed the ugly stuff, and know how to avoid unnecessary platform bloat.

Our entire delivery model is built around depth, not breadth.

What that means for you:

No junior “platform consultants” learning on your time

All delivery team members specialize exclusively in SAM Pro

Zero distractions from CMDB alignment, ITSM customization, or portal beautification

Practical configuration decisions grounded in licensing, not aesthetics

Faster problem-solving because we’ve likely fixed your issue before

You’ll never see us dump a config and disappear, or wedge ourselves into your org chart forever. Our job is to get SAM Pro working—and make you look good doing it.

We’ll guide the work, automate the hard stuff, and make sure your team’s confident when we step back.

How we operate:

Hands-on delivery with clear handoff plans and documentation

Training and coaching included in every engagement

Managed services available without long-term lock-in

No vendor lockout—your team can keep running the show after we leave

Transparent collaboration with your stakeholders, not behind-the-scenes lobbying